Services

our services

Our list of services that we have to offer

How can we help you?

General:

Calendar Management 

Booking appointments 

File Management (Organising Google Drive, Dropbox etc) 

Data Entry 

Creating reports 

Generating forms 

Preparing Powerpoint presentations 

Designing Powerpoint presentations 

Drafting communications 

Market Research 

Setting up spreadsheets 

Proofreading 

Transcription 

Responding to customer enquiries

Social Media

Setting up new pages, profiles & groups 

Scheduling content 

Repurposing old content 

Facebook Group Management 

Insights Reporting 

Community Management on Facebook & or Instagram

Social Media Strategy for various platforms 

Contest Management 

Proofreading posts 

Hashtag research 

Monitor online reviews/recommendations 

Research latest industry news & statistics 

Social Media Advertising

Google Ads & SEO Optimization

Messenger Bots

Content Creation / Design Work

Sourcing photos 

Creating images 

Landing Page design 

Managing Content Calendar 

Ebooks/workbooks/worksheet designs 

Formatting ebooks & course material 

Creating infographics 

Full-on Branding for Graphic Designers Designing flyers and brochures


Blog and Website Management


Update content on pages 

Remove/Add pages 

Moderate Blog comments 

Ensure all links are working 

Ensure plugins are updated 

Blog reporting 

Website analytics via Basic Google Analytics (In-depth Analytics is a more specialised service) 

Responding to blog comments 

Website/Blog backups 

Managing Editorial Calendar 

Updating website/product information

Setting up integrations with social media

Scheduling upcoming blog posts

Online Customer Services

Process orders, shipments, & refunds 

Respond to customer enquiries 

Follow up on add to carts, orders and enquiries 

Follow up outstanding payments 

Manage Live chat on a website


Email Management

Setup new client account
Creating Autoresponders
Schedule Emails
Database management
Email Campaigns
Design Email Templates
Respond to questions
Flag important messages
Archiving emails
Unsubscribe from promotional mailers
Follow up on emails
Delete spam
Forward emails to team members or suppliers

Finance and HR

Creating & sending invoices 

Follow up outstanding invoices 

Process paid invoices 

General ledger/Balance sheet 

Process monthly Payroll

Sorting and capturing of receipts

Invoicing

Sending of Statement

Sending payment reminders and follow ups to clients

Bank Recons

SARS E-Filling

Posting in Accounting System

Typing and updating staff contacts and files

General HR support


Online Event Management

Setting up webinars 

Tech support during webinars 

Uploading webinar training or replay to various portals and or platforms


POD Cast and Youtube / Video Management

Creating podcast artwork (Social Media Posts & Instagram stories) 

Research best platforms for your client’s needs 

Edit content 

Upload podcasts to hosting platforms 

Podcast reporting (Weekly & Monthly) 

Podcast Content Marketing 

Embed podcast on Website 

Editing content 

Upload videos to Youtube 

SEO optimization and writing descriptions 

Cross-posting of video content (IGTV)

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virtual assistant

Invaluable support for you and/or your business, 

from a person you trust, but may not have met face to face